Swiss product
Built and operated by NeuraTech AG in Zug.
Swiss AI employee for your front office
The employee who never clocks off.
Your AI employee answers questions, identifies the service needed, books and reschedules appointments only after the visitor confirms, receives documents (from Pro), and answers the phone – around the clock. She sends you a notification for every case.
Trial period: 30 test conversations and 10 speaking minutes in the browser – free, no credit card, no expiry date.
+41 41 589 69 85 – Syna is on duty right now. Feel free to speak Swiss German – she understands it and answers in standard German.
She answers this website. Right now, while you are reading this. Write or speak to her – right in the browser, without a form and without a call.
- Does the work instead of just passing it on – appointments in every plan, status updates and documents from Pro
- Binding only once your visitor confirms
- Chat and voice call run from today – embed the widget, done
You choose the name and the face – Mara, Léa, Nico, or an image of your choice.
AIMaraYour future front-office employeeHello! Which company will I be working for? Tell me your website and I'll get to know my future workplace.
FADP & GDPR
Data processing follows the Swiss FADP and the European GDPR. More on security
Monthly salary from CHF 149
Hire in self-service instead of recruiting – the monthly salary is cancellable monthly, the annual salary runs to the end of the paid period.
AI labelling
Built in – cannot be switched off, not even under white label.
On duty around the clock
A chatbot would have replied: “We’ll get back to you.”
Five moments from one day show how your AI employee answers questions, captures requests, and gets tasks done:
In the middle of the working day
Answer given, request captured – just like at the front desk.
A visitor asks about a quote. Mara answers from your business knowledge, asks the right follow-up questions and captures the enquiry, structured, for your team. You decide what she knows – from your texts, FAQ and documents.
Over lunch
The phone rings – and nobody has to run.
Workshop, practice, office or shop: right now, nobody can pick up. Mara answers, understands Swiss German and books the appointment right there on the call – only once the caller agrees.
In the afternoon
No note, no call-back – she looks it up in your business system.
“How is my order coming along?” A phone service would jot down the request and pass it on. Mara verifies the identity with a one-time code, answers straight from your connected business system – and receives the signed quote right there in the chat. Both from Pro.
At night
What needs a human decision stays with your team.
A late-evening enquiry needs your judgement? Mara hands it over with a summary, contact details and urgency – by email, instantly via Telegram if you wish, traceable in the Cockpit. No visitor gets stuck in a dead end.
Your morning
You read the report. The day is already prepared.
Conversations, bookings, completed cases – and the points that need your decision. The call-back for Mr Keller is ready, the appointments are in your connected calendar. And if you want to know more, simply ask her: in the Cockpit she answers you herself.
See security and controlThe proof
No logo wall. We hired Syna ourselves.
Our own AI employee works right here, at the bottom right of this page – ask her yourself what she can do.
How it runs
One call. And what happens afterwards on its own.
A phone assistant stops after the first panel – from there your team takes over. Follow what becomes of the same call with your AI employee, without anyone lifting a finger:
1 · In the conversation
She clarifies the request and books
This is where a phone assistant stops.
2 · In your Cockpit
The case lies there, finished
3 · In your calendar
The appointment sits in the real calendar
4 · With your customer
Confirmation and reminder – as soon as an email address is on file
Example scenario with the real interfaces. An appointment only becomes binding after your visitor has agreed – in every plan, the entry one included. Step 4 requires an email address: in the chat that is the normal case, on the phone the exception – there the caller number is enough for us as a contact. Confirmation and reminder go out as soon as an email address is on file.
Capabilities
Everything your employee takes on.
For your customers
Provides information and captures requests
Answers questions about your services and processes using your business knowledge, asks follow-up questions, and records the request for your team.
Pick a service, book an appointment
Clarifies the service needed, finds suitable available times, and books or reschedules the appointment only after the visitor confirms.
Answers the phone for you
Takes calls around the clock – in German, French, Italian or English, and understands Swiss German. She books appointments during the call and records requests and callback requests for your team.
Understands and replies in four languages
German, French, Italian and English – she replies in the visitor's language and switches along when they switch.
Works in your connected systemsfrom Pro
Status information and quote drafts through your connected business system – information is shared only after the requester's identity has been verified.
Receives documentsfrom Pro
Visitors upload documents right in the chat – only after identity verification with an email code.
Call-backs and contact requests
Takes down name, number and request and lays the case out for your team – like a contact form, only in conversation.
Reachable for external AI assistants
Your AI employee can be connected to external AI assistants via MCP and takes appointment and contact requests there; binding appointment actions follow the same confirmation rules.
ChatGPTClaudeGemini
Hands over cleanly to your team
With a summary, contact details and urgency – by email, instantly via Telegram if you wish (WhatsApp in preparation), traceable in the Cockpit.
For you and your team
Cockpit with work list and daily report
Every case lands in your work list – with summary, contact and next step. In the morning you see at a glance what happened overnight.
Just ask her yourself
In the Cockpit you chat directly with your AI employee: what happened today, which cases are open, how the agenda looks. She answers from your real data.
Team accounts – no per-head surcharge
Your whole team works within the same plan: roles and permissions decide who may manage settings, billing and the team, sign-in can be secured with multi-factor authentication (MFA), and security- and privacy-relevant events are kept as an audit trail in the Cockpit.
Transcript and audit trail – but no recording
Every conversation leaves its transcript in the Cockpit, traceable down to the single action. We deliberately make no audio recordings: you can evidence any case without archiving your customers’ voices.
Appointments land in your calendar
Google Calendar and Microsoft Bookings work both ways: your availability governs what she offers at all – and the booking then sits in your calendar, not in a second list.
Finished cases to your systems
Via webhook and API every completed case passes straight on – through Zapier, Make or n8n too, if you want to connect without development.
Name and face
Give your AI employee a name and a face.
Twelve standard avatars are ready to go – or you upload an image of your choice. You pick the name, her tone and her opening greeting; your visitor picks the language:
Your employee greets visitors in German, French, Italian and English – for example: Hallo, ich bin Mara.
Ours is called Syna – she's working right now at the bottom right of this page.
- MaraJoinery
LéaReal estate
NicoPractice
ElenaRistorante
… and eight more to choose from.
Your colours
Match the widget to your colours.
An accent colour in your brand tone, your own name, your own face – the widget becomes part of your presence. Three examples:
LéaAI employee · Front officeHello, I’m Léa from Immobilien Frey. Are you looking for a viewing or details about a property? I’ll sort your request and take care of the next steps with you directly.
Arrange a viewingQuestion about a property
Your request…
powered by 
NicoAI employee · Front officeHello, I’m Nico from Praxis am Bach. I’ll show you free appointment slots and book, reschedule or cancel right in the chat. I’ll sort your request and take care of the next steps with you directly.
Book an appointmentArrange a call-back
Your request…
powered by
ElenaAI employee · Front officeBuongiorno! I’m Elena from Ristorante Al Lago. Would you like to reserve a table, or do you have a question? I’ll sort your request and take care of the next steps with you directly.
Reserve a tableOpening hours
Your request…
AI label stays visible
Custom widget colours in your brand tone are included in every tier – the entry plan too. The widget runs entirely without “powered by Synadesk” from Business.
Speaking – in the browser and on the phone
The same employee also speaks – right in the browser, plus on the phone.
The AI employee who writes on your website also speaks: by voice call right in the browser from the first minute – no number, no activation. And she picks up the phone: she takes calls around the clock, introduces herself as an AI, books appointments right on the call and records what it's about – at night, at the weekend, and whenever nobody at your end can pick up.
- Understands Swiss German – answers in four languages
Your callers simply talk the way they always do – Swiss German included, whatever the region; she replies to dialect in clear High German. Callers speaking French, Italian or English get their answer in their own language – even mid-call.
- Books, reschedules and cancels appointments
Callers book their appointment right on the call. Rescheduling and cancelling happen only after identity verification – if an email address is on file, a one-time code confirms it.
- Available around the clock
Whoever can't get through often never calls back. With you, callers talk directly to your AI employee instead of a voicemail box.
- Every call becomes a case
She books appointment requests right in the call – instead of just noting them down. Everything else is clearly recorded in the Cockpit with the request, callback wish and contact details, so your team can call back fully prepared.
- You stay in control
Speaking works immediately: the voice call in the browser runs from day one, with no number at all. Her own number comes on top – set up by our team in 2–3 business days for Swiss numbers; you forward your existing number to it yourself: permanently, only outside opening hours, or when nobody picks up.
Included in every plan – Small with 200 speaking minutes per month, Basic with 400, Pro with 1'000, Business with 2'000; one allowance for both ways, phone and browser call. If that is not enough once, you add 100 minutes for CHF 29 – and they do not expire. What we never do: keep counting and bill you for minutes you did not add yourself.
The hire
A role you could never fill – until now.
Available around the clock, on duty on your website from today – the job profile of your new employee:
Your AI employee · Pro
Mara, front office – website and phone
- Responsibilities
- Answers & advice, booking, rescheduling and cancelling appointments, phone, handovers – plus the daily report for you
- Extra cost
- nothing per head – your whole team works within the same plan
- Available
- around the clock – including weekends and public holidays
- Starts
- Website today, self-service · phone activation in 2–3 business days for Swiss numbers
- Onboarded
- on day one – from your knowledge base
- Languages
- Website: German, French, Italian, English · Phone: the same four languages (understands Swiss German)
- Absences
- never ill, never on holiday, never quits
CHF 499/month on the annual salary
And to keep it honest: Whatever needs human judgement, she hands over cleanly to your team. She doesn't replace your team – she has their back.
Plans
Start small. Scale once your AI employee is taking work off your hands.
The figures shown are CHF reference prices for CH. Subscriptions and quota packs for DE/AT/FR/IT are billed at the same numeric amounts in EUR; the binding currency is shown before purchase. Numbers outside CH require country and availability checks, with no blanket activation deadline. Pay annually and you save around 15 percent on every plan compared with monthly payment.
An AI phone assistant at CHF 29–99 per month logs calls and costs less if call logging is all you need. Your AI employee handles them end to end – booked, confirmed, handed over.
Start
AI Employee Small
For the small business – suited to around 3 calls a day
CHF125149/month
Annual salary CHF 1'500 · billed annuallybilled monthly
≈ CHF 4.20 a day – on duty around the clock≈ CHF 5.– a day – on duty around the clock
Hire now- Available around the clock – in chat and on the phone, nights and weekends included
- 300 text conversations/month
- Phone channel: answers calls, books appointments and captures call-back requests – 200 phone minutes/month
- Select a service; book, reschedule and cancel appointments
- Answers questions and takes contact requests
- Four languages (German, English, French, Italian) – in chat and on the phone, switching language mid-conversation; she understands Swiss German and replies to it in High German
- Team handover by email and in the Cockpit – with priority and next step
AI Employee Basic
For busier operations – suited to around 6 calls a day
CHF245290/month
Annual salary CHF 2'940 · billed annuallybilled monthly
≈ CHF 8.20 a day – on duty around the clock≈ CHF 9.70 a day – on duty around the clock
Hire now- Available around the clock – in chat and on the phone, nights and weekends included
- 800 text conversations/month
- Phone channel: answers calls, books appointments and captures call-back requests – 400 phone minutes/month
- Select a service; book, reschedule and cancel appointments
- Answers questions and takes contact requests
- Four languages (German, English, French, Italian) – in chat and on the phone, switching language mid-conversation; she understands Swiss German and replies to it in High German
- Team handover by email and in the Cockpit – with priority and next step
Recommended
AI Employee Pro
For teams with real front-office volume
CHF499590/month
Annual salary CHF 5'988 · billed annuallybilled monthly
≈ CHF 16.60 a day – on duty around the clock≈ CHF 19.70 a day – on duty around the clock
Hire now- Available around the clock – in chat and on the phone, nights and weekends included
- 2'000 text conversations/month
- Phone channel: answers calls, books appointments and captures call-back requests – 1'000 phone minutes/month
- Select a service; book, reschedule and cancel appointments
- Answers questions and takes contact requests
- Four languages (German, English, French, Italian) – in chat and on the phone, switching language mid-conversation; she understands Swiss German and replies to it in High German
- Team handover by email and in the Cockpit – with priority and next step
- Request documents: after a short identity check, visitors upload documents (ID, contract, photo) right in the chat – straight into your inbox
White label
AI Employee Business
For high enquiry volume and full white label
CHF839990/month
Annual salary CHF 10'068 · billed annuallybilled monthly
≈ CHF 28.– a day – on duty around the clock≈ CHF 33.– a day – on duty around the clock
Hire now- Available around the clock – in chat and on the phone, nights and weekends included
- 6'000 text conversations/month
- Phone channel: answers calls, books appointments and captures call-back requests – 2'000 phone minutes/month
- Select a service; book, reschedule and cancel appointments
- Answers questions and takes contact requests
- Four languages (German, English, French, Italian) – in chat and on the phone, switching language mid-conversation; she understands Swiss German and replies to it in High German
- Team handover by email and in the Cockpit – with priority and next step
- Request documents: after a short identity check, visitors upload documents (ID, contract, photo) right in the chat – straight into your inbox
- White label: no “powered by Synadesk” in the widget
With a Synadesk subscription, you bring an AI employee into your front office. Website start, self-service: today.
Filling the same role with a person costs from around CHF 4'500 a month – plus social contributions, holidays and evenings off. Your AI employee's salary starts at CHF 125 a month on annual payment; CHF 149 if you pay monthly.
Ready in no time
Enter your website, the tasks you want (booking appointments, capturing enquiries, and from Pro checking status) and your tone of voice; after that, Synadesk stands ready with a widget snippet.
AI clearly labelled
Visitors see clearly that your AI employee is labelled as AI. Your team stays involved for sensitive requests.
Switzerland + EU infrastructure
Developed in Switzerland; operations and primary data storage in the EU. AI model and speech processing may happen outside the EU – with the safeguards named in the privacy policy.
No risk
Give it back within 30 days of activation – subscription and phone activation included, no reason needed. One email is enough.
Trial period: 30 conversations + 10 minutes free
Set up, embed and evaluate during the trial period: 30 chat conversations and 10 voice minutes in the browser – no credit card, no expiry date; you only hire once you are convinced. To go live, you activate the plan that fits, with clear CHF prices.
Included in every tier
- Website chat and voice call in the browser – your visitors write or speak, whichever suits them
- Phone channel in every plan – the minutes are included; our team activates your own number once, for CHF 290
- Team accounts with no per-head surcharge – you pay for the plan, not the number of people
- Calendar connection that reads your availability and writes bookings back
- Confirmation and appointment reminder for your customers – in four languages, with a calendar attachment
- Knowledge base from your texts, FAQs and documents – your website becomes a source by import
- Cockpit with work list and daily report – plus the in-house chat where you ask your AI employee directly what is done
- 30 days money-back from activation, phone activation included
All features compared
The cards show the essentials – here is every feature per plan in detail.
| All features compared | AI Employee Small | AI Employee Basic | AI Employee Pro | AI Employee Business |
|---|---|---|---|---|
| Channels & quotas | ||||
| Website widget – chat & voice call | Included | Included | Included | Included |
| Available around the clock – nights & weekends included | Included | Included | Included | Included |
| Text conversations per month | 300 | 800 | 2'000 | 6'000 |
| Phone channel: appointment booking & call-back capture | 200 min | 400 min | 1'000 min | 2'000 min |
| Voice call in the widget – no activation needed, same minutes | Included | Included | Included | Included |
| Capabilities | ||||
| Book, reschedule and cancel appointments | Included | Included | Included | Included |
| Confirmation & appointment reminder to customers – email with calendar attachment (.ics), four languages | Included | Included | Included | Included |
| Answers questions & takes contact requests | Included | Included | Included | Included |
| Four languages (DE/EN/FR/IT) – language switch mid-conversation, understands Swiss German | Included | Included | Included | Included |
| Status enquiries & quote drafts in your business system (bexio beta) | Not included | Not included | Included | Included |
| Status information only after identity verification | Not included | Not included | Included | Included |
| Document upload with identity verification (chat) | Not included | Not included | Included | Included |
| Knowledge & handover | ||||
| Knowledge base: texts, FAQs and documents | Included | Included | Included | Included |
| Website import as knowledge source (multiple pages) | Included | Included | Included | Included |
| Team handover with summary & priority (email + Cockpit) | Included | Included | Included | Included |
| Instant notification via Telegram (WhatsApp in preparation) | Included | Included | Included | Included |
| Cockpit with work list, daily report & handovers | Included | Included | Included | Included |
| In-house chat: ask your AI employee (report, open work, agenda) | Included | Included | Included | Included |
| Team accounts without per-seat fee – RBAC, MFA & audit log | Included | Included | Included | Included |
| Conversation transcripts & audit trail in the Cockpit (no audio recording) | Included | Included | Included | Included |
| Integrations & automation | ||||
| MCP connection for AI assistants (ChatGPT, Claude, Gemini) | Included | Included | Included | Included |
| Google Calendar (two-way – your calendar drives availability, bookings land right in it) & Microsoft Bookings | Included | Included | Included | Included |
| Webhook/API: finished cases to your systems (Zapier, Make, n8n) | Included | Included | Included | Included |
| Branding | ||||
| Personality: name, avatar, tone & greeting adjustable | Included | Included | Included | Included |
| Widget colours in your brand tone | Included | Included | Included | Included |
| White label: no “powered by Synadesk” | Not included | Not included | Not included | Included |
| Add-on packs & one-time costs | ||||
| Additional conversations (pack of 100) | CHF 29 / 100 | CHF 29 / 100 | CHF 29 / 100 | CHF 29 / 100 |
| Phone minute pack (100 min., no expiry) | CHF 29 / 100 min, no expiry | CHF 29 / 100 min, no expiry | CHF 29 / 100 min, no expiry | CHF 29 / 100 min, no expiry |
| Own phone number: activation by our team (one-time) | CHF 290 | CHF 290 | CHF 290 | CHF 290 |
| Money-back guarantee (30 days, activation included) | Included | Included | Included | Included |
Clear base prices; extra conversations, phone activation, minute packs and optional setup are itemised separately.
CHF excl. taxes. Monthly payment can be cancelled monthly; annual prepayment runs until the end of the paid period. Extra conversations and speaking minutes (phone + browser call): CHF 29 per 100 each – neither expires. Optional setup for the guided connection of complex systems: from CHF 500 with a fixed quote before you commit – self-service is the standard, and free. 30-day money-back guarantee from activation – phone activation included.
You start without any phone activation: chat and voice calls in the browser work right away. Your own phone number comes later, whenever you are ready – one-time CHF 290 (excl. VAT), activated by our team in 2–3 business days for Swiss numbers, money-back guarantee included. Phone minutes are included in every plan (Small 200, Basic 400, Pro 1'000, Business 2'000); add more with a minute pack (100 minutes for CHF 29, no expiry) or move up a plan.
FAQ
The most common questions before you start.
What is Synadesk?
Synadesk is your AI employee in the front office – on your website and over the phone; the phone channel is included in every plan. She answers questions, captures details, qualifies requests, clarifies the desired service and books, reschedules or cancels the right appointment – afterwards your team receives a clear summary by email and in the Cockpit. Status enquiries are possible from Pro, as soon as a suitable business system is connected. She also works outside your opening hours, when phone and office are unstaffed.
Is Synadesk a chatbot?
No. Synadesk uses a chat widget as its interface, but is built as an AI employee for the front office. The value comes from front-office work: classifying, checking, preparing, executing or handing over to humans.
Does Synadesk replace my employees?
No. The AI employee takes on the front-office work that otherwise piles up or interrupts: answering enquiries, booking appointments, capturing requests – around the clock. Anything that needs human judgement she hands over to your team with a summary and contact details. She doesn't replace your team – she has their back.
How does billing work?
You start with the trial period: 30 free test conversations and 10 voice minutes in the browser – no time limit, no credit card, and it does not end automatically. Only when you go live do you activate your plan directly in the customer account by credit card; billing runs securely through Stripe, monthly or yearly. Invoice with Swiss VAT shown included; your contracting partner is NeuraTech AG.
Can I switch or cancel my plan?
Yes, in your customer account: upgrade or downgrade at any time and book add-on packs. A monthly payment can be cancelled monthly; with yearly prepayment the subscription runs until the end of the paid period. There is no minimum term beyond that.
Where is my data processed?
Operations and primary data storage are in the EU. AI model and speech processing may take place in the US – with the safeguards named in the privacy policy. The complete list of sub-processors is publicly available in Annex 1 of our data processing agreement – see synadesk.ai/en/dpa (the German version is authoritative).
The next step
Hired today. On duty tonight.
Set up, embed the widget, take your time: 30 conversations and 10 minutes of talking – free, no credit card, no expiry date. You only hire once it feels right. And if it turns out not to fit after hiring, you get everything back within 30 days.
Bookings, contact requests and handovers, all measurable Domain protection, AI notice and pausing