Swiss product
Built and operated by NeuraTech AG in Zug.
Swiss AI front office for website and phone
The employee who never clocks off.
Your AI employee answers questions, advises your website visitors, books and reschedules appointments with binding confirmation, receives documents, and picks up the phone – around the clock, in the middle of the working day and at 22:00 at night. In the morning, you read what got done.
20 test conversations, no time limit, no credit card.
+41 41 589 69 85 – Syna is on duty right now, Swiss German welcome.
- Does the work instead of just passing it on – appointments, status updates, documents
- Binding only once your visitor confirms
- Starts today, self-service – embed the widget and go
You choose the name and the face – Mara, Léa, Nico, or an image of your choice.
Monday, 11:37 – in the middle of the working day
AIMaraFront office · AI agentDo you also take on short-notice jobs?
Yes, depending on our workload that works well – the quickest route is an appointment this week. What is it about?
A larger job – I’d need a quote first.
Understood – I’ve recorded your quote request. Would you like to book an appointment right away, or should our team call you back today?
A call-back, please.
Captured: quote request – you’ll get a call-back today.
powered by 
Answers from your business knowledge – and captures the request, structured, for your team.
Tuesday, 07:04 · Your Cockpit
“Good morning! Yesterday I handled – conversations and – bookings, and rescheduled 1 appointment. One case is waiting for you.”
– Conversations– Bookings1 Handover
Today's calendar: 09:30 consultation · 11:00 on-site appointment
Example scenario.
Hosted in the EU
AI processing transparently declared. More on security
From CHF 290/month
Monthly plan cancellable monthly; annual plan runs to the end of the paid period.
AI labelling
Built in – cannot be switched off, not even under white label.
On duty around the clock
A chatbot would have replied: “We’ll get back to you.”
Your AI employee answers, captures requests and gets things done – five moments from one day:
In the middle of the working day
Answer given, request captured – just like at the front desk.
A visitor asks about a quote. Mara answers from your business knowledge, asks the right follow-up questions and captures the enquiry, structured, for your team. You decide what she knows – from your texts, FAQ and documents.
Over lunch
The phone rings – and nobody has to run.
Workshop, practice, office or shop: right now, nobody can pick up. Mara answers, understands Swiss German and books the appointment right there on the call – only once the caller agrees.
In the afternoon
No note, no call-back – she looks it up in your business system.
“How is my order coming along?” A phone service would jot down the request and pass it on. Mara verifies the identity with a one-time code, answers straight from your connected business system – and receives the signed quote right there in the chat.
At night
What needs a human decision stays with your team.
A late-evening enquiry needs your judgement? Mara hands it over with a summary, contact details and urgency – by email, instantly via Telegram if you wish, traceable in the Cockpit. No visitor gets stuck in a dead end.
Your morning
You read the report. The day is already prepared.
Conversations, bookings, completed cases – and the points that need your decision. The call-back for Mr Keller is ready, the appointments are in the calendar.
See security and controlThe proof
No logo wall. We hired Syna ourselves.
Our own AI employee works right here, at the bottom right of this page – ask her yourself what she can do.
Live from our own Cockpit – the same software you'd be hiring.
Capabilities
Everything your employee takes on.
Answers and advises
Answers questions about your services and processes from your business knowledge, asks follow-up questions and captures the request as a case.
Pick a service, book an appointment
Clarifies which service is wanted, finds free slots for it and books or reschedules the appointment – binding only once the visitor confirms.
Answers your phonefrom Pro
Takes calls around the clock and understands Swiss German – books appointments right on the phone and records requests and call-back wishes as a case for your team.
Understands and replies in four languages
German, French, Italian and English – she replies in the visitor's language and switches along when they switch.
Works in your connected systemsfrom Pro
Status information and quote drafts through your connected business system – information is shared only after the requester's identity has been verified.
Receives documentsfrom Pro
Visitors upload documents right in the chat – only after identity verification with an email code.
Call-backs and contact requests
Takes down name, number and request and lays the case out for your team – like a contact form, only in conversation.
Reachable for AI assistantsfrom Pro
Your AI employee can be connected to personal AI assistants via MCP and takes appointment and contact requests there; binding appointment actions follow the same confirmation rules.
ChatGPTClaudeGemini
Hands over cleanly to your team
With a summary, contact details and urgency – by email, instantly via Telegram if you wish (WhatsApp in preparation), traceable in the Cockpit.
Name and face
Give your AI employee a name and a face.
Twelve standard avatars are ready to go – or you upload an image of your choice. You pick the name; your visitor picks the language:
Your employee greets visitors in German, French, Italian and English – for example: Hallo, ich bin Mara.
Ours is called Syna – she's working right now at the bottom right of this page.
- MaraJoinery
LéaReal estate
NicoPractice
ElenaRistorante
… and eight more to choose from.
Your colours
Match the widget to your colours.
An accent colour in your brand tone, your own name, your own face – the widget becomes part of your presence. Three examples:
AILéaFront office · AI agentHello, I’m Léa from Immobilien Frey. Are you looking for a viewing or details about a property? I’ll sort your request and take care of the next steps with you directly.
Arrange a viewingQuestion about a property
Your request…
powered by
AINicoFront office · AI agentHello, I’m Nico from Praxis am Bach. I’ll show you free appointment slots and book, reschedule or cancel right in the chat. I’ll sort your request and take care of the next steps with you directly.
Book an appointmentArrange a call-back
Your request…
powered by
AIElenaFront office · AI agentBuongiorno! I’m Elena from Ristorante Al Lago. Would you like to reserve a table, or do you have a question? I’ll sort your request and take care of the next steps with you directly.
Reserve a tableOpening hours
Your request…
AI agent · AI labelling stays visible
Custom widget colours in your brand tone are included from Pro; the widget runs entirely without “powered by Synadesk” from Business.
Phone channel
The same employee also answers your phone.
The AI employee who answers on your website also picks up the phone: she takes calls around the clock, introduces herself as an AI, books appointments right on the call and records what it's about – at night, at the weekend, and whenever nobody at your end can pick up.
- Understands Swiss German
Your callers simply talk the way they always do – Swiss German included; she replies in High German.
- Books, reschedules and cancels appointments
Callers book their appointment right on the call. Rescheduling and cancelling happen only after identity verification – if an email address is on file, a one-time code confirms it.
- Available around the clock
Instead of talking to a classic voicemail box, callers talk directly to your AI employee.
- Every call becomes a case
Request, call-back wish and contact details sit clearly in the Cockpit afterwards – your team calls back prepared.
- You stay in control
Your AI employee gets her own number – set up by our team in 2–3 business days. You forward your existing number to it yourself: permanently, only outside opening hours, or when nobody picks up.
From Pro – with 500 phone minutes per month, 1'200 on the Business plan.
The hire
A role you could never fill – until now.
Available around the clock, on duty on your website from today – the job profile of your new employee:
Your AI employee · Pro
Mara, front office – website and phone
- Responsibilities
- Answers & advice, appointments, phone, handovers
- Available
- around the clock – including weekends and public holidays
- Starts
- Website today, self-service · phone activation in 2–3 business days
- Onboarded
- on day one – from your knowledge base
- Languages
- Website: German, French, Italian, English · Phone: German (understands Swiss German)
- Absences
- never ill, never on holiday, never quits
CHF 499/month on the annual salary
And to keep it honest: Whatever needs human judgement, she hands over cleanly to your team. She doesn't replace your team – she has their back.
Plans
Start small. Scale once your AI employee is taking work off your hands.
All prices in CHF. Pay annually and you save around 15 percent on every plan compared with monthly payment.
Ready in no time
Enter your website, the tasks you want (booking appointments, capturing enquiries, checking status) and your tone of voice; after that, Synadesk stands ready with a widget snippet.
AI clearly labelled
Visitors see clearly that your AI front-office employee is an AI agent. Your team stays involved for sensitive requests.
Switzerland + EU infrastructure
Developed in Switzerland; operations and primary data storage in the EU. AI model and speech processing may happen outside the EU – with the safeguards named in the privacy policy.
Test with 20 free conversations
Set up, embed and evaluate with 20 free test conversations – no time limit, no credit card. To go live, you activate the plan that fits, with clear CHF prices; optional setup stays itemised separately.
With a Synadesk subscription, you bring an AI employee into your front office. Website start, self-service: today.
For perspective: the Pro plan costs about as much as three to four staff hours per week – for work on your website and, after the separate activation, on the phone.
Start
AI Employee Basic
For appointment-driven small businesses
CHF245290/month
Annual salary CHF 2'940 · billed annuallybilled monthly
Hire now- Your presence on one website (one widget, one knowledge base)
- Select a service; book, reschedule and cancel appointments
- Answers questions and takes contact requests
- 500 text conversations/month
- Four languages (German, English, French, Italian) – even understands Swiss German
- Knowledge base: answers from your texts, FAQs and documents
- Team handover by email and in the Cockpit – with priority and next step
- Cockpit: conversations, bookings and handovers at a glance
- Not included: Custom widget colours in your brand tone
- Not included: Status enquiries and quote drafts via your connected business system
- Not included: Status information only after identity verification of the requester
- Not included: Connects to AI assistants via MCP (e.g. ChatGPT, Claude, Gemini)
- Not included: Request documents: after a short identity check, visitors upload documents (ID, contract, photo) right in the chat – straight into your inbox
- Not included: White label: no “powered by Synadesk” in the widget
- In preparation: Compliance rules
Recommended
AI Employee Pro
For teams with real front-office volume
CHF499590/month
Annual salary CHF 5'988 · billed annuallybilled monthly
Hire now- Your presence on one website (one widget, one knowledge base)
- Select a service; book, reschedule and cancel appointments
- Answers questions and takes contact requests
- 2'000 text conversations/month
- Phone channel: answers calls and books appointments – 500 phone minutes/month
- Four languages (German, English, French, Italian) – even understands Swiss German on the phone
- Knowledge base: answers from your texts, FAQs and documents
- Team handover by email and in the Cockpit – with priority and next step
- Cockpit: conversations, bookings and handovers at a glance
- Custom widget colours in your brand tone
- Status enquiries and quote drafts via your connected business system
- Status information only after identity verification of the requester
- Connects to AI assistants via MCP (e.g. ChatGPT, Claude, Gemini)
- Request documents: after a short identity check, visitors upload documents (ID, contract, photo) right in the chat – straight into your inbox
- Not included: White label: no “powered by Synadesk” in the widget
- In preparation: Compliance rules
White label
AI Employee Business
For high enquiry volume and full white label
CHF839990/month
Annual salary CHF 10'068 · billed annuallybilled monthly
Hire now- Your presence on one website (one widget, one knowledge base)
- Select a service; book, reschedule and cancel appointments
- Answers questions and takes contact requests
- 6'000 text conversations/month
- Phone channel: answers calls and books appointments – 1'200 phone minutes/month
- Four languages (German, English, French, Italian) – even understands Swiss German on the phone
- Knowledge base: answers from your texts, FAQs and documents
- Team handover by email and in the Cockpit – with priority and next step
- Cockpit: conversations, bookings and handovers at a glance
- Custom widget colours in your brand tone
- White label: no “powered by Synadesk” in the widget
- Status enquiries and quote drafts via your connected business system
- Status information only after identity verification of the requester
- Connects to AI assistants via MCP (e.g. ChatGPT, Claude, Gemini)
- Request documents: after a short identity check, visitors upload documents (ID, contract, photo) right in the chat – straight into your inbox
- In preparation: Compliance rules (in preparation)
Clear base prices; extra conversations, phone activation, minute packs and optional setup are itemised separately.
CHF excl. taxes. Monthly payment can be cancelled monthly; annual prepayment runs until the end of the paid period. Extra conversations: CHF 29 per 100, valid in the current month. Optional setup for the guided connection of complex systems: CHF 500–2'000 depending on scope – self-service is the standard, and free.
Phone channel from Pro: 500 phone minutes/month included (Business 1'200). Need more minutes? Add a minute pack (100 minutes for CHF 29) in your customer account, or move up a plan. One-time activation CHF 290 (excl. VAT) – our team activates it in 2–3 business days.
FAQ
The most common questions before you start.
What is Synadesk?
Synadesk is an AI front-office employee for your website and phone; the phone channel is available from Pro. She answers questions, captures details, qualifies requests, clarifies the desired service and books, reschedules or cancels the right appointment – afterwards your team receives a clear summary by email and in the Cockpit. Status enquiries are possible as soon as a suitable business system is connected. She also works outside your opening hours, when phone and office are unstaffed.
Is Synadesk a chatbot?
No. Synadesk uses a chat widget as its interface, but is built as an AI front-office employee. The value comes from front-office work: classifying, checking, preparing, executing or handing over to humans.
Does Synadesk replace my employees?
No. The AI employee takes on the front-office work that otherwise piles up or interrupts: answering enquiries, booking appointments, capturing requests – around the clock. Anything that needs human judgement she hands over to your team with a summary and contact details. She doesn't replace your team – she has their back.
How does billing work?
You start with 20 free test conversations – no time limit, no credit card. Only when you go live do you activate your plan directly in the customer account by credit card; billing runs securely through Stripe, monthly or yearly. Invoice with Swiss VAT shown included; your contracting partner is NeuraTech AG.
Can I switch or cancel my plan?
Yes, in your customer account: upgrade or downgrade at any time and book add-on packs. A monthly payment can be cancelled monthly; with yearly prepayment the subscription runs until the end of the paid period. There is no minimum term beyond that.
Where is my data processed?
Operations and primary data storage are in the EU. AI model and speech processing may take place in the US – with the safeguards named in the privacy policy. Customers receive the current list of subprocessors as part of the data processing agreement or on request.
The next step
Hired today. On duty tonight.
Set up, embed the widget, test with 20 free conversations – you only go live once it feels right.
Bookings, contact requests and handovers, all measurable Domain protection, AI notice and pausing