IndustriesTrades & service

Book appointments and hand over call-backs with priority.

In service businesses, the first intake decides whether your team can act straight away. Your AI employee collects the necessary details and separates routine call-backs from urgent cases.

Problem

Why visitors slip through today

Calls and website messages often contain only fragments: address, problem, photo, availability or urgency are missing.

Your AI employee at work

What your AI employee gets done

  • asks for location, problem, urgency, call-back number and time window
  • classifies call-back, quote, fault or escalation according to your rules
  • books the service appointment right in the conversation – on the phone as in chat – and puts it in your connected calendar
  • creates a handover with priority and next step
Result

What your team receives

The appointment is booked, or your team sees at once what happened, how urgent it is, and which details are on file for the call-back or quote.

  1. Problem and location
  2. Priority and call-back time
  3. complete team handover
Boundaries

What deliberately stays under control

  • no substitute for emergency services or safety-critical immediate help
  • unclear or sensitive cases go to your team
  • actions in connected systems (e.g. booking an appointment, checking a status) only run through integrations and rules you approve

Included in every plan – whatever your industry

Does this use case fit your business?

Tell us briefly about your website, industry and recurring front-office task. We'll assess which steps your AI employee may handle directly and where your team deliberately stays involved.