Why visitors slip through today
Support teams lose time on recurring questions, missing order numbers and identity follow-ups.
Answer status questions without exposing order data.
Customers want to know where their order, repair or return stands. Your AI employee takes the question, verifies the necessary identity and keeps sensitive information protected. She delivers the concrete status from Pro, when your order system is connected.
What your AI employee gets done
- asks in a friendly way for order number, contact channel and request
- requires a one-time code or another approved check for protected status data (from Pro)
- hands unclear cases over to support or sales with context
What your team receives
Simple status and returns questions are captured in a structured way; your team only gets the cases that really need clarification.
- Order or request
- Identity verification if needed
- Status or support handover
What deliberately stays under control
- protected data only after identity verification
- no refunds or goodwill promises outside your rules
- without a suitable integration, a support handover is created
Included in every plan – whatever your industry
- Speaking around the clock: by voice call right in the browser from the first minute – no number, no surcharge. She also answers the phone, at night, at weekends and on public holidays; the minutes are included, our team activates your own number once, for CHF 290.
- Voice call right in the website widget – your visitors speak in the browser, without a phone number and without activation.
- Four languages in chat and on the phone (German, French, Italian, English); she understands Swiss German and replies in High German.
- Confirmation and appointment reminder for your customers by email with a calendar attachment, as soon as an email address is on file.
- Booked appointments sit in your connected calendar (Google Calendar, Microsoft Bookings), not in a second list.
- Cockpit with work list and daily report, team accounts with no per-head surcharge – from CHF 149 per month.
Does this use case fit your business?
Tell us briefly about your website, industry and recurring front-office task. We'll assess which steps your AI employee may handle directly and where your team deliberately stays involved.