Why visitors slip through today
Phone hours are short, appointment requests come in unsorted, and sensitive cases must not get stuck in a generic chat.
Take appointment requests without making medical decisions.
Practices, physiotherapists, dentists and other providers need administrative relief, not AI diagnoses. Synadesk stays in the front office: capture, classify, hand over.
What your AI front-office employee gets done
- asks for administrative details, contact channel, appointment request and call-back needs
- separates organisational requests from sensitive or medical topics
- hands cases over to your team with a clear summary
What your team receives
Your team gets prepared administrative requests and sees straight away where a human needs to take over.
- Appointment request and contact
- organisational classification
- clear handover boundary
What deliberately stays under control
- no diagnosis, triage or medical advice
- sensitive requests are handed over to humans
- forms and data capture follow your privacy boundaries
Does this use case fit your business?
Tell us briefly about your website, industry and recurring front-office task. We'll assess which steps Synadesk may handle directly and where your team deliberately stays involved.